COVID-19 UPDATE: We are continuing our operations to ensure every customer is properly taken care of. We are practicing social distancing and proper safety measures. Any questions about draught system shutdowns can be answered by calling (902) 477-BEER.
To submit an Installation estimate please call 902 221 7999 or submit the form below and the team will get back to you as soon as possible
To submit a Emergency Service Request please call 902 477 BEER or submit the form below and the team will get back to you as soon as possible
To submit a Beer Gas Request please call 902 477 BEER or submit the form below and the team will get back to you as soon as possible
Mon: 8:00 AM - 4:00 PM
Tue: 8:00 AM - 4:00 PM
Wed: 8:00 AM - 4:00 PM
Thu: 8:00 AM - 4:00 PM
Fri: 8:00 AM - 4:00 PM
Please call service number for after hour/weekend service
Jeff Harrington Sales
: (902)-221-7999
: [email protected]
Hessel Altenburg Service/Beer Gas
: (902)-477-Beer
: [email protected]
You don’t need letters beside your name to impress us. In fact we’ll take attitude over degrees and diplomas any day of the week. First you’ve got to love working with your hands, care about people and have a fierce sense of loyalty. You’re the kind of person who has a teammate’s back, just because and without hesitation. Where you come from – a person’s word means everything, a handshake is a contract and average isn’t good enough. You love what you do, but more importantly you’re willing to do what it takes.
Click arrows to meet the team, and feel free to impress us with a note or resume
I take care of our front line, by eliminating back-end frustration.
30 years ago I learned an important lesson about customer service working as a car detailer at my uncle’s dealership. The work you do behind the scenes needs to focus on one thing – doing the unexpected to ‘wow’ a teammate or customer.
Since then I’ve gone from a wash bay, to working behind a desk – but the attention to detail that’s required – is as important as ever.
Beer was everywhere. I was drenched.
Even when something goes wrong the most important thing for me is doing what it takes to put a smile on people’s faces. When I got to the campus bar to respond to the call it was absolute chaos – so I did what I always do stay calm, get in there, figure it out, and handle the problem.
If there’s one thing I’ve learned at Draught Pro it’s that there’s nothing that can’t be fixed. The key is jumping in and getting to work.
[email protected]I took apart almost every appliance my mom ever owned, and in a unique way it helped me appreciate how business engines need to work.
Sure we design and install custom draught beer systems, and work with pit-crew precision to keep them flowing – but that’s not why we exist as a business.
Under the hood we exist as a service company for one reason, “to accelerate bottom line growth” for customers. For me, it’s the one outcome that truly defines ‘remarkable service’.
[email protected]The work we do here never gets old.
Over the years I’ve done my share of installs and I can honestly say I’ve loved almost all of them equally. Some systems were trickier than others, more than a few blew me away with their scope and vision, while many were just plain challenging.
What rocks my world?
It’s been almost ten years working at Draught Pro, and I’m still learning.
[email protected]There are no words to describe the feeling.
The new found pride an owner experiences after a Draught Pro Certified install never gets old. We push each other as teammates, and we are always looking for ways to raise the bar in our industry when it comes to customer service. We think proactively to anticipate problems before they happen, and clients appreciate us for it.
We don’t punch a clock at Draught Pro – we do whatever it takes.
[email protected]